Warranty Policy

ITEM	WARRANTY PERIOD
Frame (Most Brands)	1 Year¹
- Burberry	2 Years
- ByWP	2 Years
- Coach	2 Years
- ic! berlin	LIFETIME Exclusively from us
- onono titan	LIFETIME Exclusively from us
- Ray-Ban	2 Years
- Tom Ford	2 Years
Lens	1 Year¹
¹Warranty period may differ for certain brands.

ITEM DEFECTS	WHAT IS COVERED	WHAT IS NOT COVERED
Frame²	Damaged nose pads Damaged or loose hinges Discoloration Dislodged jewels or logos Stripped screws	Damage resulting from accidents or natural disasters In the event item is lost Deliberate misuse Negligence or lack of care Unauthorised modification Wear and tear
Lens²	Cracks not caused by misuse Peeled coatings	Damage resulting from accidents or natural disasters In the event item is lost Deliberate misuse Negligence or lack of care Unauthorised modification Wear and tear
²Manufacturing defects are subjected to manufacturer's assessment.

For procedures on how to return item(s), please read our Returns & Exchanges Policy.

Stay Updated